Here’s my updated list of twenty things that have made my stays in hospital (UK NHS – 2 bowel operations; 1 emergency admission with 2 weeks recovery in ward; 1 day/night in A&E) more bearable. I wanted to pass them on in case it helps to improve your patient experience. If you’re already an old hand at the hospital game you can, no doubt, add at least another ten.
(The original post included mobile ‘phone and charger but I’m assuming that this goes without saying nowadays)
No.1 HEADPHONES – unless you are lucky enough to have your own private room then the hospital environment will be noisy. There are lots of times when you really want to be able to drown out the surrounding ward noise. I like to take with me two pairs of headphones – in ear and over ear. Over ear will give you the best isolation from the ward noises but you can’t comfortably lie on one side with them on and your ears tend to get hot! The in-ear ones aren’t as good for keeping out external sounds but you have more choice in your sleeping position. (If you can afford a good set of noise cancelling headphones then all the better)
No.2 iPOD OR SIMILAR – I know that most phones have the ability to store and play music tracks but to prevent running the battery down too quickly I prefer to take a separate music player. (My trusty iPod nano is still going strong after more than a decade)
No.3 EYE MASK – like the ones you have for air travel. It’s very rare to have all the lights off in a ward and even if they are, the nurses will be frequently checking on the more poorly patients so the over bed spotlights will be going on and off throughout the night. That’s where the mask comes into its own. (Our local hospital has taken the initiative and started handing these out to patients.)
The best time for dozing is mid-morning, after the doctors have done the ward round, you’ve had a washdown/shower and your bed is freshly made. A close second is early afternoon after lunch but before visiting time starts.
No.4 SHOWER GEL/SHAMPOO – sometimes these are available in the hospital but there’s nothing like having your own, favourite brand to keep you in touch with home. It’s said that smell is the strongest sense for recalling memories. There is one particular shower gel that I bought ready to go into St.Thomas’ and I’m still using that “flavour” today. Every time I catch that fragrance it immediately transports me back to the first shower I had post operation.
No.5 PYJAMAS AND DRESSING GOWN – the admission instructions may ask you to bring in your night clothes but I have found that pyjamas are usually available anyway. That’s fine if you’re not fussed about the colour. After my reversal operation I was issued with bright orange pyjamas, Guantanamo Bay style. I try and use NHS pyjamas for the first few days after an operation in order to give anything that might be oozing a chance to stop oozing and then it’s into my very stylish M&S ones for the rest of the stay.
The dressing gown is a must. Not only can it give you a bit of extra warmth when sitting about but also covers up that embarrassing gap at the back of your medical gown where you haven’t quite managed to fasten the tie-ups.
No.6 BOOKS AND MAGAZINES – there will be times when you’re not dozing but you really don’t want to a) watch the truly appalling daytime TV, or b) you’ve gone boss-eyed from staring at your phone for a little too long, or c) someone has made a comment on your Facebook that has upset you. A decent book or some magazines, preferably with lots of photos and no difficult text, are good ways to pass the time at your pace. I was given a volume of Sherlock Holmes short stories and found that each story was just the right length for reading before needing a rest.
No.7 CASH – taking a large amount in with you is not a good idea but it is worth having, say, ten pounds in case you want to buy a magazine or some toileteries from the trolley that visits the ward every couple of days.
No.8 MAKE-UP – for anyone who likes to wear make-up (I’ve done the “Political Correctness and Inclusivity” Course) I’m told it can make a big difference. I’m a bit out of my depth here so I’ll quote directly from a comment a fellow patient sent me :
“I think this is probably a bit more on the girly end of things, but I’ve found that taking good care of myself (when possible of course) in hospital helps keep my morale up. I think the sicker you look, the sicker you feel, so if you have the energy it’s worth making a little effort. I bring my nice robe so I don’t need to wear the hospital gown, my favourite perfume, and my own shower stuff in little bottles. I bring a tiny bit of make up so that when people visit I don’t need to deal with them telling me how tired I look (I’m in the hospital, duh!) Bottom line, having your own things makes everything feel better.”
No.9 FAVOURITE SNACKS – after an operation or maybe a bad flare-up you may need something to help you get your appetite back. If you have some favourite snacks or chocolate bars etc. pack a few in your bag. Some hospitals will provide snacks anyway but I don’t know how common that is. The two wards I spent time in at St.Thomas’ always had a good selection freely available, at any time. You only had to ask!
No.10 SANITISING WIPES – with all the nasty infections that can appear in hospitals nowadays – such as Mrs.A – you may want some sanitizing wipes to for any surfaces or objects that you can’t be certain have been throroughly cleaned or disinfected.
No.11 HAND CREAM AND LIP BALM – the atmosphere in the wards is often very dry so creams and balms will help you keep your skin feeling good.
No.12 OVER BED ENTERTAINMENT UNITS – I’m not sure how widely these entertainment units have been rolled out in NHS hospitals. If you are going in for elective surgery it’s worth ringing the hospital or checking their website to find out if they have them over each bed.
The units provide a variety of services – some free; some paid for. It varies from hospital to hospital. In both St.Thomas’ and East Surrey hospitals, local outgoing telephone calls are free, as is the radio. If you want to watch TV, access the internet or play games you have to pay for those services (but I suppose if you have a tablet and there’s good 3G/4G or Wi-Fi access you won’t need any of this). The fee for 2 weeks worked out a lot cheaper than buying each 24 hours at a time. The trick is predicting how long you will be in for.
The over-bed units should have their own headphones supplied but these are usually very flimsy i.e. not good at keeping sound out or, quite often, missing. I’ve found using my own headphones a better option.
No.13 LISTS – pen and paper – or you could use an app on your phone or tablet. I have always found it useful to write down any questions I want to ask the consultants on their ward rounds. I’ve tried keeping a list in my head but when you are confronted by the consultant and a gaggle of junior doctors, early in the morning, it’s easy for all thoughts to just disappear.
No.14 CANNULAS – if you have to have a cannula and, let’s face it, it’s pretty much a certainty, don’t let a doctor put it in. No matter how much practice they claim to have had they are never, ever, as good as an experienced nurse. In the past I have actually said to a doctor “Are you sure you are good at inserting these things?” He assured me that he was but an hour later I had to have it redone as there was insufficient flow through it. This has happened on several occasions so I stand by my “never trust a doctor with a cannula” statement.
The positioning of the cannula is governed by where a good vein can be found but if at all possible try and avoid having it on the bend of the arm as you will frequently be interrupting the flow when you move your arm. If you get a choice of which arm to put it in remember you will have eat meals and manage in the bathroom with it connected.
No.15 PHARMACISTS – when it’s time to be discharged I can guarantee that you will be ready to go but will then have to wait several hours whilst pharmacy get the correct medications up to the Ward and you can finally leave. If you make friends with pharmacist on their daily ward rounds you can pre-empt that wait by persuading them to make sure the necessary tablets, in the correct numbers, are in your bedside locker ready for discharge. They are also the best person to talk to about any new medications you’ve been prescribed and possible interactions.
(If you live near the hospital you may be able to go home and then get someone to return later to pick up your medication. You may even find that you’re being prescribed over-the-counter tablets anyway, such as paracetamol or Ibuprofen, so it would be quicker to go into your chemist.)
No.16 PAIN – if you start feeling pain or a different pain don’t be brave and keep it to yourself TELL THE NURSE. It may be nothing and you can be given painkillers to help. On the other hand it could be something that needs attention and the sooner that attention starts the better.
No.17 INHIBITIONS – try and lose any inhibitions you may have about discussing the more intimate details of your condition with the medical staff. You may notice something different about your body or what comes out of it. Again it may be nothing or it might need further investigation.
No.18 SUSPEND NORMALITY – the hospital environment is very different from your usual environment. Sometimes you may feel completely out of your comfort zone. If you can get into the mindset of suspending your normality and accepting a different regime then your hospital stay should be more bearable.
No.19 WHAT HAPPENS IN HOSPITAL STAYS IN HOSPITAL – not everyone will appreciate your description of the procedure or surgery you have just undergone. If you want to go into the gorier details then best avoid regaling your visitors with them or your friends when you get home. If you really must unburden yourself then try one of the Forums or Facebook Groups that is dedicated to your condition as you will find a, mostly, willing audience.
No.20 SENSE OF HUMOUR/COURTESY – not always easy to keep hold of this when you’re high on drugs, have tubes coming out of every orifice and your future is uncertain but if you can do your best to keep your sense of humour and treat the doctors, nurses and other patients with courtesy then it will make your stay a lot more bearable. Of course you may be one of those unlucky individuals who has had a humour bypass in which case you should get on well with some of the doctors I’ve met!
That’s the revised Top Twenty. If I was being rushed into hospital and only had time to choose just one physical item to take in with me it would be the headphones as they give you the best chance of getting some sleep in a noisy environment. The one behaviour I would adopt is a combination of the above but can be summed up as “acceptance that a hospital regime will probably be completely alien to your usual way of life but you do not need to lose your sense of dignity, humour or courtesy”. If you feel any of these are being compromised – complain.